Medisource began managing the revenue cycle process for our practice in 2016. Our surgeons immediately took notice of the quality of service and feedback provided by Medisource coding team. Within three months, our practice collections were on a noticeable upward climb. Medisource was able to capture unbilled revenue missed by our previous RCM company and made a strong effort to ensure we were collecting every penny owed to our surgeons. This is a proactive company, frequently notifying us of carrier rule changes, providing us with billing updates and informational e-mails to improve our revenues, and providing unmatched customer service.
I previously had issues with the "national" billing company that I employed. They were not able to collect in a timely manner and I experienced multiple claim rejections. After I found Medisource, what a difference! I transferred all of my accounts to them and completely cut ties with the previous company. Collection numbers are better and I see very few rejections. The whole Medisource team is very responsive to any questions or concerns I might have. Getting to see our account manager face to face instead of only meeting via phone conference is another big plus. I strongly recommend Medisource Revenue Cycle Management.
The team at Medisource RCM has done a great job at managing our revenue cycle process. Our revenue has steadily increased since transitioning to this company and I have no doubt that it is a direct result of intelligent billing and strategic AR recovery efforts. As an added bonus, they work so closely with my practice that I sometimes forget that they are not in the office with us. Medisource is trustworthy, dependable, and professional. I would highly recommend this team to anyone considering such services.
Our group interviewed MSRCM when we were in need of a new billing company. We provide surgical assist services for multiple specialties in Texas and prioritize surgeon satisfaction, not only in the operating room but with the business of the practice as well. MSCRM has managed our account for the last 6 months and we are more than pleased with their high quality of service. The executive team is consistently available and always answers our questions promptly, no matter the time of day. Advice about coding is top notch and their coders make sure I fully understand the advice given, even going as far as offering training sessions to our staff. The entire team at MSRCM is responsive and trustworthy.
Proud winner of Best Companies to Work in Fort Worth for 2020.